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Customer Support Associate @ Tech Mahindra

Customer Support Associate at Tech Mahindra

Job Description:
1. Provide voice based customer support to domestic customers
2. Ensure customer satisfaction by providing one stop customer service
3. Managing and updating customer accounts and database
4. Handling customer satisfaction, call quality and time lines.
Candidate Profile:
1. Undergraduate / Diploma holder Graduate- Any discipline.
2. B Tech, BE, MCA, MBA are not eligible
3. Fresher or experienced in Customer Care.
4. Good written and verbal communication
5. Basic computer familiarisation
6. Confident and keen learner
7. Flexible to work in 24 X 7 enviornment
Details of the Walkin:
Date: Monday to Saturday
Time: 10:00 AM to 4:00 PM
Tech Mahindra
IT Park, Plot No. 23 Kishan Garh
Contact Person: Davinder Singh
Mandatory: You are requested to be available for the selection process at the above mentioned venue and time. Pls carry following documents:
1) Copy of Resume
2) 1 Passport Size photograph
3) Final year mark sheet and degree certificate of highest education
Request you to pls ignore if you have already appeared for the selection process in past 1 month or in case the requirement does not match your profile.
Additional Information:
Experience: 0-2 yrs
Location: Chandigarh
Education: B.Pharm, B.Sc, any
Industry Type: BPO/KPO
Functional Area: BPO/KPO, IT
End Date: 30th Nov, 2011


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